We keep you on track with the right reminders.
72 hours, 24 hours, and morning-of texts so you always know when to set the bag out. Confirm in the app in one tap that you have items ready.
A monthly routine that feels much easier than another donation run.
DonateCrate is built to make donating simple, predictable, and easy to keep up with. You check your address once, create your account, and follow the same clear rhythm every month. Here's exactly what to expect.
1
Check your address — get an answer in seconds
Enter your street address in the search on our homepage. We instantly check it against our active service zones and tell you one of three things: service is live at your address, your neighborhood is in our expansion queue, or we're not there yet and you can join the waitlist.
No signup required to check. Just enter your address.
2
Sign up for $10/month — no contracts
If your address is in an active zone, you can sign up right away. Your address carries over from the eligibility check so you don't have to type it again. Billing starts on your first active pickup cycle. Cancel anytime from your account — no calls, no hoops.
$10/month. Flat rate. No long-term commitment.
3
We remind you before every pickup day
Three days before your scheduled pickup, we'll send you a text reminder. Another one 24 hours out. And one more the morning of service day. From your account, you confirm whether you have items ready for that month's pickup.
Reminders at 72h, 24h, and morning-of. No missed pickup days.
4
Fill the bag, leave it out — you don't need to be home
Pack your clothing, shoes, linens, or any other bag-friendly donations. Set your bag (or a clearly marked box for fragile items) at your doorstep on the morning of service day. Our driver will collect it during the route — you don't need to be there.
Clothing, shoes, linens, and small household goods all accepted.
5
Donations reach a local nonprofit partner
After your route is complete, collected items are sorted and delivered to vetted nonprofit partners in the Knoxville area. Nothing gets resold by DonateCrate, nothing goes to a landfill. Your gently used items stay in the community where they can do the most good.
Every pickup supports a local charity. Tax-deductible receipts available on request.
New neighborhoods open when density is right.
We expand carefully so every new area gets a dependable, consistent experience. That means your service day happens — and it keeps happening — every month.
Why It Works
Built around the real friction in donating.
No trip. Ever.
The single biggest reason people don't donate is the trip to the drop-off location. We remove it entirely. Your doorstep is the drop-off location.
A rhythm that sticks.
Monthly pickups with automatic reminders turn a good intention into an actual habit. Most of our subscribers say they donate more in one month with DonateCrate than they did in a full year before.
Simple, predictable pricing.
$10/month covers your pickup, reminders, and nonprofit drop-off. No per-item fees, no volume pricing, no annual contracts. Cancel any time from your account — no calls, no fees.